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Frequently Asked Questions
Browse our frequently asked questions to learn more and find the information you need.
To create an account:
- Click the Login / Create account button in the main menu (or anywhere else you see it), then choose Sign up at the bottom of the login screen.
- Fill out the form. Required fields are marked with a red exclamation mark. Enter your full name exactly as you want it to appear on your Certificate.
- Click Create my new account. You’ll receive an email from smallmines@lgirs.wa.gov.au to confirm your registration—check your spam or junk folder if you don’t see it.
- Open the email and click the confirmation link to verify your address.
- Log in and start using SMSPA.
- Make sure your username and password are correct—they’re case sensitive.
- Try typing your password in a text editor first to check it, then copy and paste it into the login field.
- If you’re still having trouble, use the “Forgotten your username or password?” link to reset it.
- If you don’t see your confirmation email within an hour, please check your junk or spam folder.
- If you think you entered your email incorrectly during registration, please contact us so we can help update your account.
- You can’t change your username, email, or name after registration. To update these, please use the Contact Us page.
- To change your password, use the Forgotten password link on the login page.
You can try each quiz as many times as you need. The passing grade is 100%.